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Help Center

Finance

Finance

Commission, CP invoices,

Commission

Does ALAN Have Credit Card Processing Fees?

When Will I Get Paid My Commission?

How Can I See The Details Of A Commission Adjustment?

What Will My Commission Be?

What Is The ALAN Floor Price?

How Will I Get My Commission Payout?

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Invoice

Where Can I Find A Copy Of My Invoice?

Confirmation

If I Am Charged For A Lead That No Showed, Can I Be Charged For Them Again?

When I Mark Someone As A Show Does ALAN Charge Me?

Will I Be Billed for Unmarked Appointments?

Where Should I Adjust The Confirmation Fee?

What Is A Confirmation?

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Legal

Where Can I Upload My Certified Partner Services Agreement?

Sign-Up

What Happens When I Adjust The Confirmation Fee From The Billing Values Tab?

How Do I Adjust the End User Sign-Up Fee?

Chargeback

What Do I Do If My End User Files A Chargeback?