- Help Center
- Finance
- Confirmation
If I Am Charged For A Lead That No Showed, Can I Be Charged For Them Again?
ALAN won't allow the same lead to be billed more than once within 90 days.
If a lead triggers a confirmation but does not show, the End User will still be responsible for the payment; however, when the lead reschedules their appointment and shows, the End User cannot be billed for that lead again within 90 days.