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Can I import leads manually into ALAN?

Yes! But we only suggest importing warm/hot leads.

Before you upload a massive list of leads into ALAN there are a few things to keep in mind:

  • ALAN works best with leads that know about your business and have shown interest.
  • We DO NOT suggest uploading cold leads and strongly urge against it. Cold leads are not going to know why they are getting random texts to schedule an appointment and our Live Chat team is going to struggle trying to nurture them resulting in a high opt-out rate.
  • The ideal lead that should be uploaded would be someone that maybe visited the location but never committed. Think "recapturing" or "re-engaging" with a lead. 

Though ALAN has the capability to accept imported leads, it was designed to nurture leads through an opt-in sequence so we can't guarantee that all of your leads will be imported. Best practice is to import leads in small batches. 

 

Here are a few ways to import leads in ALAN: