General Technical Support
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      Can I Change The Messages That ALAN Sends?

      You are able to customize your messages! Read this article to learn more.

      Within the "My Info" section of your account, you can change several customized fields. The responses that you provide within these fields are filtered into the messaging campaign and provided to the Live Chat team to personalize your lead's nurturing experience. 

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      Anything beyond this section is not customizable. If you are seeking other customizations beyond this, please reach out to your Certified Partner.